Privacy Policy

Version of 12 November 2026

This policy explains what personal data the Lagoon Resort websites (lagoon-resort.ge and batumi.lagoon.ge) collect, why and how we use it, and what rights visitors have. By using the website or submitting a request, you agree to this policy.

1. Who processes the data

The data controller is the developer of the Lagoon Resort project (Homex). Sales office: 1 K. Gamsakhurdia St, Batumi. Email for personal data questions: info@lagoon-resort.ge.

2. What data we collect

Data you enter in the request form: name, phone number, email, preferred contact method.
Technical data: IP address, device and browser type, pages visited, traffic source, cookies and similar technologies.

We do not ask for or collect special categories of data, such as health information or beliefs.

3. Why we use the data

To contact you about your request, answer your questions and send you the presentation, prices and other project materials.
To keep records of requests and transactions.
To analyse how the website works and improve it.
To show Lagoon Resort ads to people who have already shown interest in the project and to measure their effectiveness.

4. Legal basis

We process data based on your consent, which you give by submitting a request or continuing to use the website, and to prepare and perform a contract if you decide to buy a residence. You can withdraw your consent at any time by email.

5. Who we share data with

We do not sell personal data. Access is given only to those who help us handle requests and run the website:

sales staff and authorised sales partners;
the CRM service where requests are stored;
the platform the website runs on;
analytics and advertising services: Google (Analytics, Ads), Meta (Facebook, Instagram), Yandex Metrica.

Some of these services are located outside Georgia, so data may be transferred to other countries. We only use services that provide data protection. Data may also be disclosed to public authorities where required by law.

6. Cookies

Cookies are small files that a website stores in your browser. We use them to make the website work properly, to collect visit statistics and for advertising. You can disable or delete cookies in your browser settings. Some website features may not work correctly without them.

7. How long we keep data

We keep data for as long as needed for the purposes it was collected for — as a rule, no longer than 3 years after our last contact with you. If we have signed a contract, data is kept for the periods required by law. After that, data is deleted or anonymised.

8. Your rights

You can:

find out what data about you we process and get a copy;
correct inaccurate data;
ask us to delete your data or restrict its processing;
withdraw your consent and opt out of calls and mailings;
file a complaint with the Personal Data Protection Service of Georgia.

To exercise these rights, write to info@lagoon-resort.ge. We will reply within the time set by law.

9. Data security

We take organisational and technical measures to protect data from loss, unauthorised access and alteration: we limit staff access, use secure connections and reliable services.

10. Changes to this policy

We may update this policy. The current version is always published on this page, with its date shown at the top.

This policy takes into account the Law of Georgia on Personal Data Protection and the EU General Data Protection Regulation (GDPR).